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Why does WISE show up the error code 500 when upgrade firmware?

Why does WISE show up the error code 500 when upgrade firmware?

This document shows that why does WISE show up the error code 500 when upgrade firmware? This document is suitable for you to check if the WISE module has the RF communication related problem.
After upgrading firmware and it shows failure and error code 500 on utility. Why does a user open the web utility or ADAM utility to check the firmware version, and he/she can find out FW has been upgraded after manually power cycle. But if a user tried to upgrade again, the utility still shows up error code 500.
IAG_FAQ_WISE-4000 Why does WISE show up the error code 500 when upgrade firmware _20180205_newSR

http://downloadt.advantech.com/download/downloadsr.aspx?File_Id=1-1KJSPY2&utm_source=ADAMForum&utm_medium=Link&utm_campaign=SR-ADAMForum
Document No.1-3419358527

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